Smooth Operations

From open to close and everything in between

Find out what it takes for your venue to operate smoothly and profitably. Check out our library of operational guides, toolkits and articles specifically designed to help you start, run and grow your operation smoothly and profitably.

Resource Hub » Smooth Operations

Wellness & Wellbeing Marketing Inspiration Back of House Management Finance & Accounting HR Front of House Sustainability & Environment Technology Operations

13 Things to Do When You Feel Lonely

Jan 31, 2023

Wellness & Wellbeing

Loneliness is a common feeling, but there are steps you can take to help feel more connected. Listening to music, …

How to Deal with a Toxic Work Environment

Jan 17, 2023

Wellness & Wellbeing

Is your workplace full of negativity, discouragement, or disrespect? Here’s how to handle it. Are you dreading the thought of …

Permission to play music at a restaurant or cafe

Jan 17, 2023

Licensing

The Restaurant and Catering Association supports the legal rights of music creators – under the Copyright Act (1968) – to …

Welcome to the R&CA Resource Hub!

A place where you can find tools and resources to help your business. Belinda Clarke, our COO, explains what the hub is all about…..The Home of Hospitality

Join now for full access to all R&CA resources >

Member Resources

How Food Businesses Can Help Tackle Australia’s Food Waste Problem

Sep 20, 2022

Sustainability & Environment

Learn seven practical ways in which foodservice operators can start managing and reducing their food waste today. Globally, as many …

Importance of having a Automated External Defibrillator (AED) in your Workplace

Aug 16, 2022

Workplace Health & Safety

Cardiac arrests can happen anywhere – and if it’s not treated quickly, it can lead to death. It’s the number …

7 Reasons Why Social Media is Important For Your Restaurant

Jun 2, 2022

Marketing

We outline the seven most compelling reasons to create and maintain enticing and informative social media profiles for your business. …

13 Things to Do When You Feel Lonely

Jan 31, 2023

Wellness & Wellbeing

Loneliness is a common feeling, but there are steps you can take to help feel more connected. Listening to music, …

More Resources

Read, Watch & Download More

Wellness & Wellbeing Marketing Inspiration Back of House Management Finance & Accounting HR Front of House Sustainability & Environment Technology Operations

Display: 9 182736

Doshii saves Shuk $30,000 per year

Sep 30, 2022

Finance & Accounting

“We were wasting $600 per week managing the flow of online orders from apps into the kitchen.” Thanks to Doshii, …

Understanding your restaurant’s fixed costs per hour of opening

Jul 9, 2021

Finance & Accounting

Whether your restaurant is open twenty hours each week, or eighty hours each week there are going to be fixed …

The 6 tax tips you might be missing

Jun 22, 2021

Finance & Accounting

Here’s some tips to help with tax. Image: 123RF.com It’s not just big-ticket tax deductions you should think about at …

Reducing payment friction encourages customer loyalty

Jun 21, 2021

Finance & Accounting

As the world regains a sense of normality, the restaurant and catering sector still needs to mitigate safety risks and …

5 ways to increase prices

Mar 3, 2021

Finance & Accounting

“The ability to structure pricing is contingent on it being reasonable. If a customer ever feels they’re being gouged, it …

Join R&CA

Stay up to date with the latest information, policy updates and trends throughout the Hospitality & Catering Industry.

Join now

Checking your energy bill could help save your business thousands of dollars.

Oct 12, 2020

Finance & Accounting

Energy partner Make it Cheaper answers some of the most common energy FAQs. Energy FAQ #1: Am I on a …

AN INDUSTRY DESPERATE FOR CHANGE, NOW FORCED TO BY PANDEMIC.

Aug 3, 2020

Operations

For years, the hospitality industry in Australia has been plagued with high competition and small margins, with some owners working …

Staying on top of your super obligations

Nov 4, 2019

Finance & Accounting

Paying super is an important part of being an employer and most employers pay the correct amount that their employees …

A little extra for the tip jar—strategies to build superannuation

Oct 21, 2019

Finance & Accounting

Proudly sponsored by Hostplus. Superannuation is a powerful resource for workers in Australia. For many, it will prove to be …