Getting started online: Options for delivery and collection orders with Menulog

Amid COVID-19 and ongoing changes in how the restaurant and hospitality industry can operate across Australia, online ordering, collection and delivery services can help play a part in keeping orders and revenue coming through.

Menulog is Australia’s home-grown delivery service and works with more than 21,400 restaurants across Australia. Having launched in 2006 in Sydney, Menulog offers both a self-delivery service for restaurants with their own drivers as well as a Delivery Service that gives restaurants the option of tapping into Menulog’s courier network to help deliver meals to customers.

Throughout COVID-19, both of these services have provided additional support for restaurants that have either had to close or have had limitations put on their dine-in trade. Furthermore, self-delivery can enable restaurants to redeploy existing hospitality staff as food couriers to help keep employees in jobs and to enable delivery orders at a much lower cost.

How Menulog Self-Delivery Works

Menulog has operated a ‘self-delivery’ marketplace it launched more than 14 years ago  and has since grown the reach of this network to cover more than 87% of the addressable population, with more than 3.1 million active customers.

Restaurants with their own drivers can tap into this network to gain more customers and orders for their restaurant via the Menulog Apps and website. Menulog has no joining fees or lock in contracts and any restaurant with their own driver can leverage the Menulog

network for a commission of 14%. Menulog provides all online ordering technology, including set up, menu build, order now buttons for existing websites, in-store devices and more so that restaurants can immediately leverage the scale of the Menulog network to reach more local customers.

About The Menulog Delivery Service

Menulog launched its Delivery Service in 2018 using world-class global technology to provide a new option for restaurants without their own drivers. Now covering metro, suburban and regional areas nationally, the Menulog Delivery Service helps restaurants from Perth to Wagga Wagga, from Townsville to Albury Wodonga with delivery logistics via its network of courier partners.

Regardless of the type of service, Menulog has large restaurant success teams, as well as teams in every state that can help optimise restaurants’ online businesses to ensure they are all set up for success. Furthermore, our teams handle all customer enquiries and issues resolution to ensure restaurants can focus on what they do best – delivery delicious food!

If you would like to know more about online ordering, collection and deliveries with Menulog, please click below.