Celebrating female-owned businesses in online food delivery

In the spirit of International Women’s Day (IWD), we are shining the spotlight on three female-owned Australian restaurants.

Fika, Miss Chow’s and Joy are just three of many female-owned Australian businesses that #EmbraceEquity and have found success in-store and in online food delivery by valuing their difference and diversity.

Fika – Sophie, Diana and Linda

Fellow Swedes Sophie Curl, Diana Chirilas and Linda Stanes met in Sydney’s Manly enclave while backpacking in their twenties. As three female business owners, the team agrees that they have seen a shift in their nine years of business. “When we first started out, we had a lot of men looking at us when we were calling up to order different products or calling different companies to set up accounts. They were like ‘who are you?’ It was a little bit difficult to get respect or to get people’s attention in the beginning, but I haven’t felt that feeling for a few years now. We’re just people, and that’s been a really nice change to see from that perspective.”

The Fika team offers three words of encouragement to budding hospitality owners – be that friends or not. “Just do it,” says Curl. “As much as it can be very hard, “it’s really cool to see when you’re thinking about an idea and then all of a sudden, you’re watching someone eating or buying that idea.”

Read Fika’s full story here.

Miss Chow’s – Jacquie Chan

Miss Chow’s offers a modern-style Asian cuisine, she first opened in Claremont Quarter in 2015 and has since expanded with food delivery and more stores.

Success in online food delivery for them has come from selecting dishes that will travel well and not compromise the time of delivery. “It has totally changed our business”, explains Jacquie Chan, owner of Miss Chow’s, “Uber Eats will always be part of the lifeline of our Miss Chow’s group of companies. I treat the commission as my marketing fee and it’s a wider reach to audiences that I may not necessarily have access to”.

Watch the full spotlight here.

Joy – Sarah Baldwin

Chef and restaurateur Sarah Baldwin treats her diners as if they are her only guest that evening. Her eponymous 10-seater restaurant Joy in Fortitude Valley, co-founded in 2019, has proven hugely popular as a result.

When the first lockdown came to Queensland in 2020, Joy closed for six months, a time which coincided with co-founder Scott exiting the business. “[Covid-19] put a lot into perspective,” says Baldwin as she looks forward to the next phase of Joy. “I think that my food is better because of it. I think that my service is better. The restaurant is better.”

Read about Sarah’s customer focus here.

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